Guild Wars 2 Support
Account Support: Creating, Accessing, and Securing Your Account
Account Security
- ★How to Submit, Find, and Update your Support Ticket
- ★Securing Your Account With Authentication
- Guild Wars 2 Account Security
- Preventing Unauthorized Logins: Your Authorized Network Whitelist
- I Want to Change My Password
- Choosing a Unique Password
Creating and Managing Your Account
- ★Trouble Logging In
- ★Creating an ArenaNet Account (Guild Wars, Guild Wars 2)
- Managing Your ArenaNet Account
- Guild Wars 2 Account Types: Free, Core, HoT & PoF
- Guild Wars 2 Free Account (Features)
- Guild Wars 2 is Now Live in China!
Game Support: Items, Characters, and In-Game Systems
Items
In-Game Systems
- Character Name Changes
- Problems When Purchasing Gems
- Wealth Transfer Restrictions (Mail/Guild Bank)
- Guilds and Guild Halls
- The Dishonorable Debuff
- Wardrobe
Purchase Support: Payment Methods, Upgrades, and Products
Buying and Upgrading the Game
- Buying the Game
- Upgrading Your Account
- Game Versions and Digital Items
- Game Regions
- Refunds
- Guild Wars 2: Path of Fire FAQ
Other Products
Technical Support: Installation, Connectivity, and Performance
Getting Started
Solving Problems
- Problems Downloading or Patching
- Troubleshooting "Unable to Initialize 3D Output" and DirectX Errors
- Troubleshooting "Download failed!" Error
- Common Error Codes
- Known Issue Tracker
- Repairing the Game Client