Guild Wars 2 Support
Account Support: Creating, Accessing, and Securing Your Account
Account Security
- ★How to Submit, Find, and Update your Support Ticket
- ★Securing Your Account With Authentication
- How to Request, Delete, or Update Personal Information
- Guild Wars 2 Account Security
- Preventing Unauthorized Logins: Your Authorized Network Whitelist
- I Want to Change My Password
Creating and Managing Your Account
- ★Trouble Logging In?
- ★Creating an ArenaNet Account (Guild Wars, Guild Wars 2)
- Uninstalling Guild Wars 2
- Recovering Your ArenaNet Account
- Managing Your ArenaNet Account
- Managing Payment Information
Game Support: Items, Characters, and In-Game Systems
Items
In-Game Systems
- I Want to Change My Character Name
- Problems When Purchasing Gems
- Wealth Transfer Restrictions (Mail/Guild Bank)
- The Dishonorable Debuff
- FAQ: Account Wardrobe
- FAQ: Automated Tournaments
Purchase Support: Payment Methods, Upgrades, and Products
Buying and Upgrading the Game
- Buying the Game
- Upgrading Your Account
- Game Versions and Digital Items
- FAQ: Game Regions
- Refunds
- Guild Wars 2: Path of Fire FAQ
Other Products
Technical Support: Installation, Connectivity, and Performance
Getting Started
Solving Problems
- Problems Downloading or Patching
- Troubleshooting "Unable to Initialize 3D Output" and DirectX Errors
- Common Error Codes
- Known Issue Tracker
- Repairing the Game Client
- Fixing Errors and Crashes with a Clean Boot