How to use a Gem Card

Gem cards are a super easy and reliable way to unlock gems for you to use in the game. Below, we'll cover how to use your codes to add gems to your account.

Please note: Gem card codes cannot be redeemed in-game (or on the site) for Guild Wars 2 accounts that were created on Steam. If this changes, the information will be updated here.

I purchased a gem card. How do I redeem the code?

  1. Log in to Guild Wars 2 with the account where you want to unlock gems.
  2. Open the Black Lion Trading Company panel. The default hotkey is [O]. You can also click the lion icon (Black_Lion_Menu_Bar_icon.png) in the upper left corner of the game screen.
  3. Select the “Redeem Code” button in the upper left corner of the Store homepage.
  4. Follow the on-screen instructions to redeem your serial code for gems.

Gems are delivered automatically when the code is successfully redeemed.

Redeeming 10-Digit Gem Codes

The 10-digit Guild Wars 2 gem codes can be a bit tricky to redeem. If you are experiencing issues with your 10-digit gem code, try entering your code using the format shown in the parentheses (XXXXXXXXXX ) —make sure to enter the space at the end.

Authorized Retailers

If you're looking for a place to purchase a Gem Card, look to these authorized retailers in your region.