We would like to inform you that it may take up to 2 hours for the 4000 gems associated with the Ultimate Edition to deliver to your account.
We understand that you’d like to receive the 4000 gems soon as possible. However, we do not have the ability to speed up the automated delivery of gems to your account. Please wait 2 hours from the date that you activated the code of the purchased game for the gems to deposit. If you still do not receive the gems after 2 hours, please let us know.