Account Security
This section contains information on keeping your account safe from unauthorized access, protecting yourself against phishing scams, and recovering your account if it is compromised.
- ★How to Submit, Find, and Update your Support Ticket
- ★Securing Your Account With Authentication
- ★Guild Wars 2 Account Security
- ★Help with SMS Authentication
- Can I set up SMS Authentication on my account?
- Why am I being asked to authorize my IP?
- What Number is 1-833-306-2590?
- Three Steps to Help Secure a Compromised Account
- I Tried to Authenticate but Didn't Receive a Code.
- I was never asked to authorize my IP before. Why am I now?
- Policy: Macros and Macro Use
- Policy: Dual or Multi-Boxing
- Help with the Authenticator App
- Help With Email Authentication
- Preventing Unauthorized Logins: Your Authorized Network Whitelist
- How to Request, Delete, or Update Personal Information
- I Want to Change My Password
- Choosing a Unique Password
- Mandatory Password Change Client Message
- I Want to Change My Email
- Account Restorations (Rollbacks)
- Protecting Your Computer Against Security Threats
- Policy: Third-Party Programs
- Policy: Purchasing Gold from Real Money Traders (RMT)
- Avoiding Phishing Scams
- Hacked/Compromised Accounts