Buying and Upgrading the Game
This section contains information on buying the game and upgrading your account.
- ★"Temporarily unavailable: purchase in review" error message
- ★End of Dragons: Ultimate Edition – 4000 Gem Delivery
- Common Payment Error Codes and Error Messages
- Why am I being prompted to enter a credit card when paying with PayPal?
- I haven’t received a Purchase Notification Email
- Why is it taking so long to receive the gems I just purchased?
- Why is it taking so long to receive the serial code I just purchased?
- Does PayPal Require a Backup Funding Source?
- Can I Remove My Card and Payment Method on File?
- Can I use a discount promo code for an item or expansion that is currently on sale?
- Do I need an ArenaNet account in order to purchase a serial code from the website?
- In-game Purchasing for GeForce Now Users Currently Blocked
- Changed Payment Processors
- Living World Episode Unlocks
- Buying the Game
- Upgrading Your Account
- Game Versions and Digital Items
- Problems When Purchasing Gems
- FAQ: Game Regions
- FAQ: This Item is Not Available for Purchase in your Region
- Guild Wars 2: Path of Fire FAQ
- Guild Wars 2: Heart of Thorns FAQ
- Can I get a refund for the Complete Collection (which includes Living World Seasons 2-5)?
- Refunds
- FAQ: Heart of Thorns Refund Eligibility