Steam: Gem Store Infinite Loading

This issue typically arises when the Steam and game-specific overlay settings are not configured correctly.

Please follow the instructions below to ensure both settings are enabled:

Steam General Overlay Settings:

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1. 1. Open Steam
   2. Go to the "Settings"                                                                       
   3. Click the "In-game" tab.
   4. Tick "Enable the Steam overlay while in-game".
   5. Click "Ok".

Guild Wars 2 Overlay Settings:

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1. Right-click Guild Wars 2 on your Steam library and select "Properties"
2. Go to the "General" tab
3. Tick "Enable the Steam overlay while in-game"
4. Click "Ok"

If All Else Fails, Contact Support!

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If you’re still having problems accessing the Gem Store, please submit a ticket so our Support team can assist you further.