How do I install Guild Wars 2 on Epic Games?
- Navigate to the Epic Games Store page.
- Find Guild Wars 2.
- Add it to your library.
- Install the game.
You can find additional information on the Epic FAQ page.
Do I have to create a new Guild Wars 2 account to play on Epic?
Yes. If you want to play on Epic Games, you will need to create an account on Epic Games.
If you have an existing Guild Wars 2 account, it cannot be transferred or linked to Epic Games.
Can I link my Epic Games account to my ArenaNet or Steam account?
No. ArenaNet, Steam and Epic Games have completely separate account systems that cannot be connected or transferred.
When you create a Guild Wars 2 account on Epic Games, you can only access that account through the Epic client. That account remains on Epic Games and cannot be transferred to another platform like ArenaNet or Steam.
Can Epic players play with players on ArenaNet and Steam?
Yes. All players access the exact same game world, regardless of where they connect from: ArenaNet, Steam, and Epic Games.
Can I register game keys purchased from ArenaNet or Steam on Epic Games?
No. You can only register a game key on the same platform you purchased it from. Serial keys for expansions and collections that were purchased for Guild Wars 2 cannot be shared between platforms.
Can I redeem Gem or item codes on my Epic Games account?
Yes. On Epic Games, item codes can be redeemed either in-game or from Account Management. Gem codes can only be redeemed in-game via the Black Lion Trading Company, regardless of where they were bought.
You can find a list of authorized retailers for gem codes here.
Are there differences in price and availability between Epic Games, Steam and ArenaNet?
For an overview of the differences in available game editions and pricing between platforms, please visit our article explaining the differences here.
What languages are available on Epic?
English, French, German, Spanish.
Which regions are available for Epic users?
North America and Europe.
Which operating systems are supported?
You can find the necessary information here: Minimum System Requirements
Guild Wars 2 only supports a Windows 64-bit operating system at this time. 32-Bit versions of Windows are not supported.
Can you refund my Epic Games store purchases?
No. Refunds for game purchases made from the Epic Games store are handled by Epic Games Player Support.
For help with Gem purchases, submit a request on the Guild Wars 2 support site, or send an email to support@arena.net.
Please provide the following information:
- Account Name:
- Guild Wars 2 Display Name:
- Guild Wars 2 Character Name(s):
- Order IDs:
- Last 4 digits of card used (if applicable):
- PayPal email (if applicable):
Can I link my Guild Wars 1 account to my Guild Wars 2 Epic Games account?
No. Guild Wars 1 accounts can only be linked to ArenaNet accounts. Epic Games and Steam accounts cannot be linked to Guild Wars 1 accounts.