I Can't Log In to the Support Site

If you are unable to access the support site—whether because you can't access your account or receive some other error—that's okay! Simply submit your ticket anonymously:

  1. Open the ticket request form.
  2. Click the "submit your ticket anonymously" link.
  3. Select a category for your request.
  4. Continue filling out the form. Try to complete as many form fields as possible!
  5. Click Submit to send your ticket to the support team.


Note that you should always sign in if you have the option, as this will improve the time it takes us to get back to you with a response.