Upgrading Your Account

Whether you're looking to upgrade your free account to an all-access CoreHeart of Thorns, Path of Fire, End of Dragons, or Secret of the Obscure account, or want to enhance your Standard account with the Digital Deluxe Upgrade, we've made it easy for you to make the most of your Guild Wars 2 experience.

If you already have a digital or physical serial code, we've setup your account management page to help you redeem and unlock their benefits on your account.

If you don't have a game key yet, it's no problem: you can find and purchase all of the expansions and upgrades while you're playing—an easy way to unlock all the benefits of an upgraded account.

Please note: The only way to upgrade your Guild Wars 2 Steam account with a new expansion is to purchase the expansion directly from Steam (within your Steam account).

How to Upgrade Your Guild Wars 2 Account

Select an option below:

Redeeming a Game Serial Code

If you've purchased a digital copy of the game from buy.guildwars2.com or a physical copy from one of our official retail partners, you will receive a game serial key that will need to be redeemed to unlock the content on your account. The easiest way to do this is via your account management page:

  1. Sign in to the Account Management page with your ArenaNet account.
  2. Click the REDEEM A CODE button on the 'Overview' page.
  3. Enter or copy and paste your code into the Enter Registration Code field.
  4. Hit SUBMIT to redeem the code and add it to your account.

If you are logged in at the same time that you redeem the code, you may need to exit and re-enter the game before the new content appears. If your code unlocks any in-game items, they will be sent via an in-game mail message.

Upgrading Your Account Using the In-Game Gem Store

If you want to unlock one (or both) of the expansions on your account, you can do so easily using the in-game Gem Store:

  1. Log in to Guild Wars 2 with the account you want to upgrade.
  2. If you're playing on a free account, click the "Upgrade to a Full Account" button in the upper left corner of your screen. Alternatively, you can open the Black Lion Trading Company panel (the default hotkey is [O]) and find the expansion pack listed in the top carousel of the store. Click the image to begin the process.
  3. Select a version of the game you want to purchase. You can buy each expansion individually, or can bundle both expansions for a better deal.
  4. Next, select whether you want the Standard EditionDeluxe Edition, or the Ultimate Edition of the expansion you want to purchase.
  5. Next, enter your payment information and an email address where you'd like your receipt.
  6. Confirm and finish your purchase to upgrade your account.

You may need to exit and re-enter the game before the new content appears. When you log back in, you will automatically receive your upgrades, your gems (if you purchased the Ultimate Edition), and an in-game mail message with any bonus items that come with your purchase.

Upgrading to the Digital Deluxe Edition

If you own the Standard Edition of Guild Wars 2 and want to upgrade your account with the Digital Deluxe bonuses, you can do so via the in-game Gem Store:

  1. Log in to Guild Wars 2 with the account you want to upgrade.
  2. Open the Black Lion Trading Company panel. The default hotkey is [O]. You can also click the lion icon (Black_Lion_Menu_Bar_icon.png) in the upper left corner of the game screen.
  3. Select the Upgrades category on the Gem Store home page.
  4. Find and select the Digital Deluxe Upgrade item.
  5. Follow the steps to unlock the upgrade on your account.

Once you're finished purchasing the upgrade, you will need to exit and re-enter the game before you receive an in-game mail message with your deluxe items.