To help us process your ticket faster, please log in to your ArenaNet account.
If you can't log in you can submit your ticket anonymously.

Submit a request

Please select the reason for your request, and then use the fields below to go into greater detail about how we can help you. A member of our support team will respond as soon as they are able.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please enter your full (real) name.

Please enter the email address of your ArenaNet account. If you do not know this information, enter an email address where we can contact you.

Please enter the date of birth associated with your account. If you don't know this information, just leave this field blank.

If you are using SMS Authentication to protect your account, please provide the phone number of the device you use to receive security codes. If you don’t know this information, please leave this field blank.

Please enter the physical address associated with your account or a form of payment used on the account. If you don't know this information, please leave this field blank.

Add file or drop files here