How to use a Gem Card

Gem cards are a super easy and reliable way to unlock gems for you to use in the game. Below, we'll cover how to use your codes to add gems to your account.

I purchased a gem card. How do I redeem the code?

  1. Log in to Guild Wars 2 with the account where you want to unlock gems.
  2. Open the Black Lion Trading Company panel. The default hotkey is [O]. You can also click the lion icon (Black_Lion_Menu_Bar_icon.png) in the upper left corner of the game screen.
  3. Select the “Redeem Code” button in the upper left corner of the Store homepage.
  4. Follow the on-screen instructions to redeem your serial code for gems.

Gems are delivered automatically when the code is successfully redeemed.

Redeeming 10-Digit Gem Codes

The 10-digit Guild Wars 2 gem codes can be a bit tricky to redeem. If you are experiencing issues with your 10-digit gem code, try entering your code using the format shown in the parentheses (XXXXXXXXXX ) —make sure to enter the space at the end.

Authorized Retailers

If you're looking for a place to purchase a Gem Card, look to these authorized retailers in your region.