FAQ: Account Wardrobe

The Wardrobe is a character customization system in Guild Wars 2. It allows you to permanently unlock skins for your entire account that can then be used to customize the look of your characters. As you unlock armor and weapon skins, the Wardrobe lets you select and preview them on any character. You can then commit your changes to customize your look by spending Transmutation Charges, which are earned through map completion or purchased in the Gem Store.

The Wardrobe can be accessed via the Hero Panel (by pressing the [H] key on your keyboard, by default) and selecting Wardrobe from the list that appears on the left.

For items you have not already unlocked, you can equip, salvage, destroy, or forge the piece of gear to add the skin to your Wardrobe. You can also right-click an undiscovered item and select "Unlock Skin" from the context menu to add the skin to your Wardrobe. This option will be grayed out if the skin is already unlocked in your Wardrobe.

Note that adding an item to your Wardrobe will automatically account-bind or soulbind the item depending on its properties.

You can unlock the following item skins in your Wardrobe:

• Armor Skins
• Weapon Skins
• Back Item Skins
• Harvesting Tool Skins
• Rebreather Skins

There are also special wardrobes where you can store the following items. These items can be used and interchanged without consuming a Transmutation Charge:

• Dyes
• Finishers
• Glider Skins
• Mail Carriers
• Miniatures
• Mount Skins
• Novelties
• Outfits

You can change your appearance by opening up the Hero Panel (by pressing the [H] key on your keyboard, by default) and selecting Wardrobe from the list that appears on the left. From here, you can modify your character’s appearance by selecting the gear that you wish to modify, then by clicking the skin that you want to preview in that item slot.

Note that you will only be able to use skins that match the armor class of your character's profession. For example, a Guardian will only be able to use Heavy armor skins, while an Elementalist will only be able to use Light armor skins you've unlocked. For more information about armor weights, visit this article about armor classes on the official Guild Wars 2 Wiki.

Once you are satisfied with your look, you can commit your changes by selecting "Apply" in the top right corner of the Hero Panel. A Transmutation Charge will be consumed for each piece of gear that was modified in the process.

Old transmutation items such as Transmutation Stones, Crystals, and Splitters can be converted into Transmutation Charges by consuming them. Here are the conversion rates:

• 3 Transmutation Stones = 1 Transmutation Charge
• 1 Transmutation Crystal = 1 Transmutation Charge
• 1 Transmutation Splitter = 5 Transmutation Charges

Double-clicking an item will automatically convert it to a Transmutation Charge, which will be added to your currency wallet. If you have multiple items, you will need to double-click each one until they have been converted into charges.

If you have less than three Transmutation Stones after converting the rest, feel free to delete them, as they are no longer usable. 

If you have not logged in since the Wardrobe update (April 2014), the game will automatically detect what your character is wearing once a character has loaded into a map. This will unlock the skins automatically as you log in with each character.

Skins in your inventory and bank can be unlocked using any one of the methods explained in the “How do I unlock skins with the Wardrobe system?” section, above.

Following the April 2014 Wardrobe update, PvP and PvE skins are no longer mutually exclusive. This means that any skin you unlocked as a PvP reward will be unlocked and available in your Wardrobe when you log in with a character and move them to the Heart of the Mists. In addition to this, any skins that were previously unlocked and stored in your PvP Locker will be added to your Account Wardrobe upon entering the Heart of the Mists.

If any of your characters are wearing or own any piece of a Gem Store armor set (such as the Profane or Magitech armor set), the entire set will be automatically unlocked in your Wardrobe when you log in with that character. Any newly purchased armor sets will need to be collected from the in-game delivery mail and then unpacked in order to unlock the full armor set.

Please note that skins or partials skins that you previously purchased but no longer possess will not be unlocked. The Guild Wars 2 Support Team is unable to unlock skins that fall into this category.

Yes! Specifically for Legendaries, the precursor weapon skin will be added to your Wardrobe if a Legendary skin has already been unlocked. This includes both Twilight and Sunrise if you have crafted Eternity.

In this situation, the skins for both of the items used in the most recent transmutation of your gear will be unlocked. This means that you will have skins representing the most recent stat and appearance choices for the transmuted item.

Outfits are sets of town clothing—such as the Mad King’s outfit or the Wintersday outfit—that can be equipped and worn over your character's armor. Outfits change your character's appearance without affecting their stats, and can be equipped without consuming a Transmutation Charge.

You can select, hide, or show an outfit by accessing the Hero Panel (by pressing the [H] key on your keyboard, by default) and selecting the Outfits tab.