Managing Payment Information

How do I add a credit or debit card to my Guild Wars 2 account?

You can add a credit or debit card to your account when you make a gem purchase. Just choose the amount of gems you wish to purchase, the “Credit Card” option (even if the card you’re using is a debit card), and then click the “Next” button.

 

Enter your billing address and card information on the Enter Billing Information screen. Check “Save This Card” if you want to save this card for future purchases (you’ll still need to verify the card’s CVV code on future purchases). Click the “Next” button and continue with your purchase.

Can I save my payment information for future purchases?

If you pay using a credit or debit card, yes! Just check the box that says “Save This Card.” For your security, you will still need to re-enter the security code (CVV) from the card on future purchases.

How do I change the payment method I have on file?

If you’ve saved your payment information from a previous purchase, you can change it by simply selecting a new method of payment or changing the details on your saved one. For example, if you have a credit card saved, you can either choose a different method (such as PayPal) or select “Credit Card” again and enter a different card number. Remember to check the box to save the new card if you want to use it for future purchases.

How do I remove the payment method I have on file?

If you want to remove a saved payment method without making a new purchase, just submit a ticket and our Support team will take care of it for you.

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