Account types: Free, Core, & HoT

What’s the difference between playing for free and playing on an account with a registered serial code?

See the chart below for a full comparison of free accounts, core accounts, and Heart of Thorns accounts.

 

 

Free Account

Core Guild Wars 2 Account

Heart of Thorns Account

Character Slots

2

5

5 or more*

Bag Slots

3

5

5

Revenant Profession

No

No

Yes

Heart of Thorns Maps & Content

No

No

Yes

Central Tyria (Core) Maps & Content

Starter maps only until character reaches level 10

Lion’s Arch unlocked for each character at level 35

Yes

Yes

Masteries

No

No

Yes

In-Game Mail

Can only send to mutual friends

Can’t send gold or items

Yes (accounts created after August 28, 2015 require SMS or app authentication to send gold and items)

Yes (accounts created after August 28, 2015 require SMS or app authentication to send gold and items)

Guild Bank Access

No

Yes (accounts created after August 28, 2015 require SMS or app authentication to withdraw)

Yes (accounts created after August 28, 2015 require SMS or app authentication to withdraw)

Whisper chat

Except for mutual friends, can only whisper in the same map, one new person every 30 seconds

Yes

Yes

Map chat

No

Yes

Yes

Squad chat

Unlocked for each character at level 30

Yes

Yes

Looking For Group

Unlocked for each character at level 30

Yes

Yes

PvP Chat

Team Chat always available

Chat in PvP Lobby unlocked when the account reaches PvP rank 20

Emotes, Map and Say chat unavailable during matches

Yes

Yes

WvW

Unlocked account-wide when one character reaches level 60

Yes

Yes

Daily Login Bonus

No

Yes

Yes

Gem Store

Items unusable by free accounts (such as glider skin) are unavailable

Yes

Yes

Currency Exchange**

Gems to gold exchange available, gold to gems exchange unavailable.

Yes

Yes

Trading Post

Can buy and sell items from a selected list.

Yes

Yes

Forum Posting Access

No

Yes

Yes

World Transfers

No

Yes

Yes

*Depends on the version of Heart of Thorns and whether the account was eligible for a free character slot during pre-purchase.

**Newly created accounts must wait 72 hours before gems-to-gold transactions can be completed on the currency exchange.

How do I upgrade my account?

You can upgrade your account to Heart of Thorns in-game or by applying a serial code (from buy.guildwars2.com or one of our official retail partners) to your account on the account management page.

I upgraded my account, but the game is still acting as though I’m on a free account!

After you upgrade a free account, you’ll need to exit the game and log back in to see your permissions change.  There’s also a longer delay (up to five days) before mail attachments, the Black Lion Trading Company, and guild banks are unlocked. You should see a message in-game displaying the time remaining before you have full access to these features.

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