"Your Guild Wars 2 account has been suspended.... Access will be restored in approximately...hour[s]."
What is an Error 45?
Error 45 is a message that appears if your account has been suspended. There are several circumstances that can result in an account suspension:
- The account may have been caught violating the terms of service.
- The account may have violated the rules of conduct in the game or on the forum.
- The account may have been flagged for using a third-party program to cheat or gain an advantage in the game.
- In some cases, the account is banned due to a confirmed hacking attempt. If we detect that your account has been compromised, we will try to ban it as quickly as possible to prevent any tampering with your characters or inventory.
You can read more about the reasons for an account suspension in these articles:
Note that the message and duration of the ban varies based on the offense. If, for whatever reason, you have questions about a suspension, you are encouraged to contact our support team for more details.
How do I fix an Error 45?
You are always welcome to contact our support team for more information or to appeal a ban on your own account. Note that we will never disclose information about any other account than your own; if you have a friend, partner, or spouse with questions about a suspension, they will need to contact the support team themselves.
There are fewer variants of Error 45 than other errors, though all mean that the account has been suspended. Here are a few of the variants you may receive: