Known Issue Tracker

This page lists issues we’re currently working on or have recently fixed. If you encounter a bug that isn’t on this list, please submit an in-game bug report so we can get to work on fixing it!

This list isn’t meant to cover every single bug in the game. For the sake of keeping things concise, we’re intentionally leaving out anything that could be used as an exploit and minor issues unlikely to impact most players.

You can expect updates here at least once a week. This page was last updated on 8th March, 2017.


Notes on the Status column:

  • “Investigating” means we are aware of the issue, but haven’t yet found a fix for it.
  • “Verifying” means we think we have a fix and are testing it to make sure it works.
  • “Final Testing” means we’re pretty sure our fix will work and are doing the last phase of testing before it’s ready to roll out.  This status does not guarantee that the bug will be fixed in the next patch. If a bug fix fails final testing, we may have to push it back to a later date.
  • “NMI” means we need more information on this issue. If you’re experiencing this issue, you can help us out by clicking the link and posting in our official forums or by submitting an in-game bug report.

Recently Solved:

Description Date Solved
Fractals: Fractal Expert's Research Chest description lists "Large Mist Mobility Potion," instead of the correct loot, "Large Mist Offensive Potion" 2017-02-22
Warrior: Blaze Breaker (Torch Skill 4) gives a message stating no line of sight when players face away from enemies while casting 2017-02-22
Revenant: Momentary Pacification (Grandmaster 3) interferes with proper function of numerous elite skills 2017-01-26
Thief: Physical Supremacy: Combat reset sets endurance to 100 instead of refilling the entire bar 2017-01-25
UI: The Fractal Settings menu does not disable action camera as other menus do. 2017-01-17
Achievements: Token Collector clue for Lava Flats directs players to the incorrect location 2016-12-20
Bitterfrost Frontier: Grawl Firestone is not Appearing for sale from Sun Warming 2016-12-14
Raids: Stronghold of the Faithful: Keep Construct will randomly disappear during a fight. 2016-12-12
Living World Season 3 Episode 3: Achievements are only awarded to the story owner 2016-11-23
Lion's Arch Aerodome: The Trading Post NPC has vanished from the Lion's Arch Aerodrome. 2016-11-22
Ember Bay: Burning damage from lava scales off character's condition damage and expertise. 2016-11-22
Fractals: If a player disconnects while holding a wisp in the Swampland fractal, it can cause the fractal's events to stall. 2016-11-22
The Predator: Collection 2 objective "Improve Rifle Stock Crafting" asks for small hafts instead of rifle stocks. 2016-11-22
Brisban Wildlands: "Infiltrate and disrupt Seanan's bandits" can teleport players to the wrong location. 2016-11-10
Caledon Forest: character doesn't transform when attempting to enter the Nightmare Court area for the Heart "Disrupt the Nightmare Court at Briarthorn Den." 2016-11-03
Wayfarer Foothills: "Collect magical ice blocks and bring them to Ulfred" does not always start properly. 2016-11-01
Ember Island: Rock Face Guards spam empty lines to chat log when they kick you back. 2016-11-01

Current issues:

Description Status
Achievements: "Time Waits for No One" achievement sometimes doesn't complete when the requirements are met Investigating
Brisban Wildlands: "Help U.N.IT. find and destroy the Inquest" can stall. Investigating
Ember Bay: Characters take lava damage near Mursaat Token 22. Investigating
Fields of Ruin: Meta event UI sometimes does not accurately reflect the current status of the meta. Verifying
Frostgorge Sound: The event to kill the Legendary Bloodstone-Crazed Shark sometimes fails with time remaining. Investigating
Gendarran Fields: Not So Secret Jumping Puzzle: Launch pads will sometimes launch players too far. Investigating
Guild Missions: Beginning a Guild Rush before the previous rush finishes can cause the new race to display the old race's timer Investigating
Heart of the Mists: Large rock wall is placed over thief and warrior training NPC Investigating
Iron Marches: Killing fire elementals in the event "Defeat the fire shaman and his minions" does not progress the event, causing it to stall. Investigating
Items: Seraph Stat Recipe for the Mystic Forge sometimes gives Vigilant Stat Set instead. Verifying
Items: The Juggernaut does not provide visual effects for Grenade Barrage Investigating
Items: White Mantle Scroll back piece cannot be infused. Investigating
Items: You can't use the Mystic Forge to change stats on Ascended aquabreathers Verifying
Juggernaut III: The Temple of Grenth defend event's Corruption pools don't give credit towards the "Corrupted Ooze" Collection item Investigating
Lornar's Pass: Legendary Bloodstone Crazed Arctodus is too high level for the area Investigating
PvP: Characters can get stuck under the map in the Eternal Coliseum Investigating
Raids: Bastion of the Penitent: Samarog will steal player stats until they load into a new map. Verifying
Ranger: The Call of the Wild skill performed by triggering the Clarion Bond trait does not consistently perform blast finishers. Investigating
Revenant: Bundles that remove Profession mechanics (F1-F5 skills) also remove a Revenant's heal, utility, and elite skills Investigating
Revenant: Coalescence of Ruin (Hammer 2) does not hit targets within range if they are on a slope Investigating
Revenant: The Herald Specialization upkeep skills do not remain active after entering and exiting the water Investigating
Shatterer: Turrets at Shatterer eject characters Investigating
Thief: Daredevil Vault doesn't always move the character the full distance. Verifying

This page was last updated on 8th March, 2017.


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