Known Issue Tracker

This page lists issues we’re currently working on or have recently fixed. If you encounter a bug that isn’t on this list, please submit an in-game bug report so we can get to work on fixing it!

This list isn’t meant to cover every single bug in the game. For the sake of keeping things concise, we’re intentionally leaving out anything that could be used as an exploit and minor issues unlikely to impact most players.

You can expect updates here at least once a week. This page was last updated on 20th January, 2018.


Notes on the Status column:

  • “Investigating” means we are aware of the issue, but haven’t yet found a fix for it.
  • “Verifying” means we think we have a fix and are testing it to make sure it works.
  • “Final Testing” means we’re pretty sure our fix will work and are doing the last phase of testing before it’s ready to roll out.  This status does not guarantee that the bug will be fixed in the next patch. If a bug fix fails final testing, we may have to push it back to a later date.
  • “NMI” means we need more information on this issue. If you’re experiencing this issue, you can help us out by clicking the link and posting in our official forums or by submitting an in-game bug report.


Current Issues

DescriptionStatus
'Beast of War' story instance: Non-instance owners are not awarded the Elonian armor skins after killing the war beast.Investigating
Achievements: A Family Heirloom: If multiple players interact with the Abandoned Necklace at the same time, only one will progress the achievement.Investigating
Achievements: Players are unable to unlock signature moves in Belcher's Bluff, thus blocking the achievement "You've Got the Moves"Investigating
Brisban Wildlands: "Help U.N.IT. find and destroy the Inquest" can stall.Verifying
Caledon Forest: An invisible wall blocks the exit of the "Tears of Itlaocol" mini-dungeonVerifying
Chuka and Champawat: The tigers can stop running or become stuck during the "Defeat the Legendary Tigers" event in Brisban Wildlands.Investigating
Draconis Mons: Mercenaries can stop respawning properly for the "Keep mercenaries from charging the lava with bloodstone magic" eventInvestigating
Frostgorge Sound: The event to kill the Legendary Bloodstone-Crazed Shark sometimes fails with time remaining.Investigating
Guardian: The Firebrand specialization's "Quickfire" buff does not display correctly on the buff bar.Verifying
Heart of the Mists: Large rock wall is placed over thief and warrior training NPCInvestigating
Hearts and Minds: Sometimes the player is ejected from the instance.Verifying
Iron Marches: In some rare instances, Bria's Shadow Fiends will not lose their Determined buff, preventing the event from being completed.Investigating
Items: Givers and Bringers stats are not available in Ascended gear-selection boxes.Investigating
Items: You can't use the Mystic Forge to change stats on Ascended aquabreathersInvestigating
Kamohoali'i Kotaki: Effects do not always appear for Druid characters.Investigating
Lornar's Pass: Legendary Bloodstone Crazed Arctodus is too high level for the areaInvestigating
Timberline Falls: In some rare circumstances, the "Escort the Order of Whispers team to the grawl camp" event can stall.Investigating
Wardrobe: Many Halloween 2017 and Gem Store skins are not appearing in the Wardrobe Panel.Investigating

Recently Solved

DescriptionDate Solved
Items: Some Mistforged Obsidian Weapons still do not have infusion slots.2018-01-18
Achievements: Jackal Heart Quest Collection can stall.2018-01-09
Raids: Dhuum armor is incorrectly salvaging into Magnetite shards rather than Gaeting Crystals, as intended.2018-01-05
Achievements: Most items do not count toward the "Cin Business" achievement.2018-01-05
Achievements: Nori Mahat is unresponsive when the Awakened Intel item is in the character inventory, blocking progress to the "Jackal Reconnaissance" Collection.2017-09-25
Ranger: The Call of the Wild skill performed by triggering the Clarion Bond trait does not consistently perform blast finishers.2017-09-19
Elementalist: Attunement icons shrink back to deactivated size upon exiting water2017-09-12
Revenant: The Herald Specialization upkeep skills do not remain active after entering and exiting the water.2017-09-12
Items: Mistforged Weapons are currently missing their infusion slots.2017-08-31
Story: Taimi's Game: Gate to Rata Novus can send player to the improper location, requiring the instance to be replayed to correct it2017-08-09
Guardian: Symbol of Energy and Punishment do not grant their boons properly upon being placed2017-08-09
Items: Anniversary Mail Carrier does not show up in Hero panel and cannot be equipped.2017-08-08
Item: Players with certain gathering nodes unlocked cannot unlock the Orrian Oyster node.2017-07-27
Items: The Juggernaut does not provide visual effects for Grenade Barrage2017-07-27

This page was last updated on 20th January, 2018.

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