Known Issue Tracker

This page lists issues we’re currently working on or have recently fixed. If you encounter a bug that isn’t on this list, please submit an in-game bug report so we can get to work on fixing it!

This list isn’t meant to cover every single bug in the game. For the sake of keeping things concise, we’re intentionally leaving out anything that could be used as an exploit and minor issues unlikely to impact most players.

You can expect updates here at least once a week. This page was last updated on 28th October, 2017.


Notes on the Status column:

  • “Investigating” means we are aware of the issue, but haven’t yet found a fix for it.
  • “Verifying” means we think we have a fix and are testing it to make sure it works.
  • “Final Testing” means we’re pretty sure our fix will work and are doing the last phase of testing before it’s ready to roll out.  This status does not guarantee that the bug will be fixed in the next patch. If a bug fix fails final testing, we may have to push it back to a later date.
  • “NMI” means we need more information on this issue. If you’re experiencing this issue, you can help us out by clicking the link and posting in our official forums or by submitting an in-game bug report.

Recently Solved:

Description Date Solved
Divinity's Reach: Invisible wall inside a house in the Human home instance, blocks progression to "Hospital in Jeopardy" mission. 2017-10-17
Fields of Ruin: Invisible wall blocks access to the Branded Mine jumping puzzle. 2017-10-02
Ranger: Two-Handed Training trait not reflected properly on Maul skill tooltip 2017-09-30
Gendarran Fields: Not So Secret Jumping Puzzle: Launch pads will sometimes launch players too far. 2017-08-08
Items: Mistforged Weapons do not have infusion slots. 2017-08-08
Story: Taimi's Game: Gate to Rata Novus can send player to the improper location, requiring the instance to be replayed to correct it 2017-08-09
Guardian: Symbol of Energy and Punishment do not grant their boons properly upon being placed 2017-08-09
Revenant: Hardened Persistence trait does not give the correct number of stacks of Facet of the Light in PvP 2017-08-09
Items: Anniversary Mail Carrier does not show up in Hero panel and cannot be equipped. 2017-08-08
Iron Marches: Killing fire elementals in the event "Defeat the fire shaman and his minions" does not progress the event, causing it to stall. 2017-08-07

Current issues:

Description Status
Achievements: Nori Mahat is unresponsive when the Awakened Intel item is in the character inventory, blocking progress to the "Jackal Reconnaissance" Collection. Investigating
Achievements: Players are unable to unlock signature moves in Belcher's Bluff, thus blocking the achievement "You've Got the Moves" Investigating
Brisban Wildlands: "Help U.N.IT. find and destroy the Inquest" can stall. Verifying
Draconis Mons: Mercenaries can stop respawning properly for the "Keep mercenaries from charging the lava with bloodstone magic" event Investigating
Elementalist: Attunement icons shrink back to deactivated size upon exiting water Investigating
Frostgorge Sound: The event to kill the Legendary Bloodstone-Crazed Shark sometimes fails with time remaining. Investigating
Heart of the Mists: Large rock wall is placed over thief and warrior training NPC Investigating
Items: You can't use the Mystic Forge to change stats on Ascended aquabreathers Investigating
Kamohoali'i Kotaki: Effects do not always appear for Druid characters Investigating
Lornar's Pass: Legendary Bloodstone Crazed Arctodus is too high level for the area Investigating
PvP: Characters can get stuck under the map in the Eternal Coliseum Investigating
PvP: Large rock wall is placed over thief and warrior training NPC Investigating
Ranger: The Call of the Wild skill performed by triggering the Clarion Bond trait does not consistently perform blast finishers. Verifying
Ranger: When the Wyvern attacks with Aegis applied, the shield effect becomes abnormally large Verifying
Revenant: Bundles that remove Profession mechanics (F1-F5 skills) also remove a Revenant's heal, utility, and elite skills Investigating
Revenant: The Herald Specialization upkeep skills do not remain active after entering and exiting the water Investigating

This page was last updated on 28th October, 2017.


    Have more questions? Submit a request