Why am I seeing taxes on my purchases?
Depending on your region, taxes may be calculated and charged. Any taxes charged will be indicated during checkout.
In accordance with the Digital VAT Directive, European customers will be charged a value-added tax (VAT) on all downloaded digital products and services including software.
I was never charged tax on my Guild Wars 2 purchases in the past - what changed?
We recently updated our billing systems to comply with legal requirements regarding the taxation of digital goods.